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Terms & Conditions

Last updated: 16.04.2025

Welcome to Jet Set Spanish! By accessing this website and/or purchasing any products or services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Jet Set Spanish is operated by Heidi Parkes, a sole trader from the United Kingdom. The content, courses, and resources on this site are designed for educational purposes only

2. Digital Products & Downloads

  • All digital products (including PDF guides and downloadable resources) are for personal use only and may not be shared, copied, redistributed or resold in any form.

  • Due to the nature of digital content, all sales are final. No refunds will be issued for downloadable products.

  • If you experience issues accessing your download, please contact us at [your email address].

3. Tutoring Services

  • Tutoring sessions are booked in advance and subject to availability.

  • Cancellations must be made with at least 24 hours’ notice. Missed sessions without notice may not be refunded or rescheduled.

  • Payments for lesson packs (4 or 8 sessions) must be made in full before the first session.

  • Lesson packs are valid for 3 months from the purchase date.

4. Course Access

  • Course content (including videos and worksheets) is for the personal use of the enrolled student only.

  • Course access may be time-limited depending on the purchase terms.

  • Sharing login details or course materials is strictly prohibited.

5. Intellectual Property

All content on this website, including text, graphics, logos, videos, audio, and digital products, is the property of Jet Set Spanish and protected under UK intellectual property laws. Any unauthorised use is strictly prohibited.

6. Liability

Jet Set Spanish is not liable for any losses or damages resulting from the use of this website or its content. While we aim to provide accurate and helpful language learning materials, results may vary depending on individual effort and engagement.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties.

8. Changes to These Terms

Jet Set Spanish reserves the right to modify these terms at any time. Updates will be posted on this page with a revised “last updated” date.

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Privacy Policy

Last updated: 16.04.2025

Jet Set Spanish respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

Jet Set Spanish is operated by Heidi Parkes, a sole trader from the United Kingdom. Our website address is: www.jetsetspanish.co.uk.

2. What Information We Collect

We may collect the following information:

  • Contact details: such as your name and email address when you fill out a form, sign up for a newsletter, or book a tutoring session.

  • Payment details: processed securely through our third-party payment processors. We do not store your card information.

  • Usage data: such as pages visited, time spent on the site, and referring sources (collected via cookies and analytics tools).

3. How We Use Your Information

We use your data to:

  • Deliver digital products and tutoring services.

  • Respond to your enquiries or customer support requests.

  • Send you updates, newsletters, or marketing emails (only if you've opted in).

  • Improve our website performance and user experience.

4. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

5. Cookies

This website uses cookies to track usage and improve your experience. You can control cookie preferences through your browser settings.

6. Third-Party Services

We use trusted third-party services (Wix) to manage our website and business. These services may process your data in accordance with their own privacy policies.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent for marketing at any time.

To exercise any of these rights, please email us at jetsetspanish1@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

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Contact 

If you have any questions, email: jetsetspanish1@gmail.com

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